Introduction

Alton Driving School collects and processes your personal information in accordance with this privacy notice.  This notice provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).

Information That We Collect From You

We will collect data directly from you via telephone, email, text, or from your parent or anyone else that you give permission to provide such information required to book driving lessons and form a contract with the driving school. 

How we use your personal data

  • Personal data to provide our services or products to you.  This maybe used to telephone, text, email or send you post, to ensure you are fully aware of our terms and conditions.
  • During driving lessons recording devices (ie dash cams) maybe used. Any recording may be used as evidence in the event of an insurance claim or police investigation.
  • Upon the successful passing of your practical driving test, it’s our standard operating practice to post your success on our Facebook page. You are within your rights to refuse when asked by your instructor.

We respect your privacy at all times. Your information will never be disclosed or shared with any third parties without your consent, unless required to do so by law.

  • Technical Data that includes data about your use of our website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website and other details about the devices you use to access our website. The source of this data is via an analytics tracking system. This data is used to help us analyse the use of the website and to ensure that the content is relevant to you. This enables us to plan how we market our offerings effectively..

 

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with third parties without your consent, we use Theory Test Pro to provide you with theory test preparation.  Theory Test Pro are GDPR compliant.

We use the following third parties:

 Your Rights

You have the right to access any personal information that we hold about you.

You may also request-

  • That we update any incomplete or inaccurate data about you
  • Request that we delete your personal data in accordance with GDPR

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.